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MARITIME HELICOPTERS


3520 FAA Road

Homer, AK 99603


Telephone: (907) 235-7771


GENERAL MAINTENANCE MANUAL

Air Carrier Certificate ENRA619D


Revision 3 04/01/18


PROPRIETARY: ALL RIGHTS RESERVED. NO PORTION OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, INCLUDING BY PHOTOCOPYING, RECORDING OR USE OF ANY INFORMATION STORAGE AND RETRIEVAL SYSTEM WITHOUT EXPRESS WRITTEN PERMISSION OF MARITIME HELICOPTERS. 2015 MARITIME HELICOPTERS


All Rights Reserved. No part of the contents of this document may be reproduced or transmitted in any form by any means without the written permission of Maritime Helicopters.


Maritime Helicopters, the Maritime Helicopters Logo are registered trademarks of Maritime Helicopters. All Rights Reserved. No part of the contents of this document may be reproduced or transmitted in any form by any means without the written permission of Maritime Helicopters.


Published by Maritime Helicopters 3520 FAA Road

Homer, AK 99603

Copyright © 2015 Maritime Helicopters, Inc.


PURPOSE



This manual has been prepared to cover the policies and procedures governing the operation of the maintenance department of Maritime Helicopters under its Air Carrier Certificate ENRA619D. The purpose of this manual is to assure the utmost in safety of operation and the general efficiency of the maintenance department. It provides firm guidelines to enable all company personnel to carry out their assigned duties and responsibilities in accordance with company policies and FAA regulations.


DISTRIBUTION


A copy of this manual will be provided at the following locations and be readily available to Maritime Helicopters’ personnel:


•Flight Standards District Office (FAA)

•The Director of Maintenance will have a copy of this manual at their office.

•A PDF (portable document format) version of the General Maintenance Manual is posted on the Maritime Helicopters internet Maintenance Portal site (or stored on the maintenance hangar computer) and available for review by all Maritime Helicopters’ employees at each base of operations.


REVISION CONTROL [135.21]


In accordance with CFR 135.21(a), revisions will be prepared by the Director of Maintenance. Each revision will have a page number, revision number, and date in the upper right corner of the page. Revisions will be consecutively numbered. All revisions will be submitted to the FAA for review and acceptance prior to being implemented. All revisions will be recorded in the Log of Revisions page and old pages will be replaced with the new effective pages.


General Maintenance Manual revision control is accomplished in the upper right hand corner of each page.


New material in the latest revision will be marked with a vertical bar to the right of text, to ease identification of new material. The program shall be amended whenever the following occurs:



These listings will be used by the pilot and mechanic to determine the airworthiness of the aircraft and to schedule maintenance. None of the above listings is considered part of the permanent aircraft record. The Aircraft CALM Status Reports listed above shall be compared to the new copies to verify that all changes made are valid. Once the new copies are verified (or corrected by direct consultation with maintenance personnel), the old forms may be disposed of.


Records of the maintenance, preventative maintenance, and records of the 100-Hour, CAMP and other required or approved inspections, as appropriate, for each aircraft (including the airframe) and each engine, rotor, and appliance of an aircraft will be retained at a minimum until the work is repeated or superseded by other work or for one (1) year after the work is performed (§91.417 (b) & §135.65 (d)).


Records containing total time in service and/or current status of life limited part and/or time since overhaul of each airframe, engine, propeller, and rotor as well as the current inspection status of the aircraft, will be retained and transferred with the aircraft at the time the aircraft is sold (§91.419 (a)).


Records containing the current status of applicable Airworthiness Directives (AD) including, for each, the method of compliance, the AD number, and revision date, and, transferred with the aircraft or the time the aircraft is sold (§91.417(b)). Maintenance records will be available for inspection by the FAA or authorized representative of the NTSB.


Operations Specification are maintained in an Appendix of MHI GOM and carried onboard each aircraft.


  1. PUBLICATIONS


    1. Changing Publications Media

      Aircraft are assigned either paper or CD ROM when the aircraft comes from the vendor. They are tracked that way until the publications are changed.


      To change the media of an aircraft, approval is needed from the Director of Maintenance. All publications are tracked items as stated above, it is important that Director of Maintenance is aware of what the base is using for all publications.


    2. Maintenance Manual Revisions

      Maritime Helicopters’ will receive revisions for their applicable maintenance manuals from the manufacturer. The Maritime Helicopters’ shall notify each base of the new revision.


      The Maritime Helicopters is responsible to provide the shop maintenance staff the most current publications issued by the OEM’s, to ensure 100% compliance with current maintenance manuals. Updated aircraft maintenance manuals are required to perform aircraft maintenance. However, when the OEM’s or other vendors publish a change, a time delay in the notification system will occur, so the aircraft OEM’s provide maintenance update pages, which will allow real time access to the aircraft manuals revision status.


      Maintenance staff will check the OEM’s web page monthly to ensure they have the most current publications on file. If a change has been posted to the OEM maintenance website and a mechanic has not received notifications from the Maritime Helicopters Parts and Pubs Coordinator, the mechanic will notify the Director of Maintenance as soon as possible.


      The Maritime Helicopters will audit the aircraft maintenance manuals, to be conducted around the end of the year.


    3. Instructions for Continued airworthiness (ICA)


      Instruction for Continued Airworthiness are accessed either directly online thru the appliance manufacturer or they may be obtained from the Maritime Maintenance Portal.


      NOTE: It is the mechanics responsibility to verity prior to any maintenance that the Portal ICA is the most current revision. Any ICA’s that are found revised should be brought to the attention of the Director of Maintenance who will then update the Maintenance Portal. If possible, download the new ICA and email a copy to the DOM.


  2. MAINTENANCE PERSONNEL

    1. Distractions While Performing Maintenance

      Maritime Helicopters’ maintenance technicians are tasked with a myriad of responsibilities while performing aircraft maintenance. The requirements of daily operations, particularly time constraints, regulatory compliance, mission readiness, and fiscal concerns, can create distractions in maintenance routines and procedures. It is the maintenance technician’s responsibility to minimize distractions while performing maintenance on Maritime Helicopters’ aircraft.


      Manufacturers’ maintenance procedures and the Maritime Helicopters CAMP’s, shall be utilized to preclude missing a step for a given maintenance task. If a maintenance technician is interrupted during a maintenance procedure, the maintenance sequence will be reviewed three maintenance steps prior to where interruption occurred.


      The use of cellular phones while performing maintenance on Maritime Helicopters aircraft is prohibited. Incoming phone calls shall be directed to voice mail and may be retrieved upon completion of the task. Phone calls serve as a distraction and may cause the maintenance technician to miss a critical step during a maintenance procedure.


      Additional distractions such as personal issues, work relationships and health concerns should be resolved prior to performing aircraft maintenance. It is recommended that the maintenance technician contact his or her supervisor if issues exist that would serve as a distraction while performing aircraft maintenance.


    2. Experience and Training Statement

      Maritime Helicopters mechanics shall meet the minimum experience and training requirements set forth in the CFR’s. Field mechanics may decline, without fear of reprimand, performing any aircraft maintenance critical to flight safety for which he or she has not been properly trained or does not have adequate experience until an adequately trained or experienced mechanic can directly supervise or assist. (CFR §65.83, §135.435)


      1. Training Oversight

        The Maintenance Department has developed a Maintenance Training documentation tracking and auditing process that will ensure the maintenance training records are 100% compliant.


        All new hire mechanics or mechanics who have been out of the system for more than one year must attend the first scheduled Maritime Helicopters Initial Maintenance Training class. If unable to attend to the first scheduled class they may attend the next class available but may not exceed the second available class.


    3. Fatigue Risk Management

      The following section is intended to specify guidelines to ensure that Maritime Helicopters Mechanics have adequate rest to ensure optimum performance when on duty. In aviation maintenance, there are occasions when it is necessary to work long hours in order to maintain aircraft in an airworthy condition. It is expected that scheduled maintenance should be planned and accomplished without the need for long periods of extended work hours.


      If any mechanic becomes aware that fatigue and/or stress has made it impossible for him or her to continue to perform maintenance in accordance with the standards required for airworthiness, they will cease work and notify his or her immediate supervisor. Likewise, it is the obligation of any individual supervising aircraft mechanics, to monitor the effects of extended work hours and stress (as well as environmental factors) on mechanics performance.


      Personnel safety and aircraft airworthiness are our top priority.


      Mechanics assigned from Maritime Helicopters’ Homer base shall notify the Director of Maintenance that they are going to cease performing maintenance on the aircraft until a specific time. Mechanics in Fairbanks shall notify the Fairbanks Maintenance Lead.


      Mechanics are not authorized to have a workday that exceeds 8 hours without supervisor approval. Once approved, the workday may not exceed 12 hours. At the completion of a 12 hour workday, eight hours of rest are required prior to beginning another workday.


      Mechanics are not permitted to work more than 12 cumulative hours in a 24 hour period for example; if a mechanic works 10 hours from 7AM to 5PM then goes home and is called back in at 7PM, they may only work an additional 2 hours. This restriction may be waived by a maximum of 2 hours providing; the project can be completed, verbal approval from the Maintenance Director has been given, and safety is not compromised.


      Following extended maintenance of 12 to 14 continuous hours, it is recommended that a mechanic should be scheduled for an uninterrupted rest period of at least 8 hours. A mechanic should be relieved from duty for at least 24 consecutive hours following 10 consecutive extended duty days of 12 or more cumulative hours of actual aircraft maintenance activity in a 24 hour period.


      NOTE: This 12 hours, 10 consecutive days requirement is exclusive of “standby time” a field mechanic may experience while the aircraft is flying and only denotes hours where the mechanic is actually physically working on the aircraft.


      Mechanics and maintenance supervisors who arrive at work after prolonged travel must plan to arrive to allow 10 consecutive hours of rest. Prolonged travel is defined as 12 hours of more.


      In the event a mechanic or supervisor has to exceed 12 hours of aircraft maintenance, a report must be forwarded by the mechanic or his/her supervisor to the DOM who will record and track each exceedance event for the maintenance staff and supervisors. The report will include the mechanics/supervisors name, location, reason for the exceedance, and how many hours in excess of 12 were worked.


      Environmental conditions for the above guidelines are presumed to be normal; that is, the mechanic is working outside in good weather or is protected from the elements (i.e. in a hangar, “field shelter”, etc.). If the maintenance is taking place outside in very hot, cold or inclement weather, the duty times should be adjusted accordingly. Likewise, conditions inside a hangar, field shelter, etc. may require reduced duty times (temperature extremes, chemical exposure, noise exposure, etc.)


      All of the items listed above shall be adhered to and not be deviated from without prior approval from the maintenance department management.


    4. Foreign Object Damage (FOD) Prevention

      1. Objective

        The primary objective of Foreign Object Damage (FOD) Prevention is to establish procedural practices that will ensure a work environment free of extraneous material that might result in damage to aircraft. Additionally, following this program will assist in finding and correcting existing potential hazards and eliminating the causes of FOD. The Company is dedicated to providing its personnel with the training, procedures, practices and attitudinal sets in order to prevent costly damage to equipment and possible injury to personnel. Employees should read and become familiar with the FOD prevention.


      2. Definition

        FOD is damage to or malfunction of an aircraft caused by an object that is foreign to an area or system, or is ingested by or lodged in a mechanism of an aircraft. FOD may cause material damage, or it may cause equipment or a system to be unusable, unsafe or less efficient, as in the case of fuel contamination. Examples of FOD include ingestion into the engine of loose hardware, red rags, grass, flight controls jammed by hardware/tools, tires cut or debris-damaged rotors.


      3. Task

        Stress FOD prevention throughout the Company and provide adequate training for all personnel at all operating levels. Related tasks for all personnel include the following:

        1. Require a “Clean as You Go” Policy.

        2. Perform maintenance tasks according to technical publications data.

        3. Make sure aircraft openings, ports, lines, hoses and ducts are properly plugged or capped to keep foreign objects from entering critical aircraft areas.

        4. Make sure all tools, equipment and hardware are accounted for at the end of each maintenance task.

        5. Use care when performing tests and operating equipment.

        6. Participate in scheduled “FOD” ramp walks.

        7. Perform thorough preflight inspections and ensure cleanliness of the aircraft interior.

        8. Avoid hovering or flying aircraft at extremely low altitudes over sandy or loose gravel areas.

        9. Inspect all equipment before use, to make sure it will not cause FOD.

        10. Check engine inlet screens for loose or trapped objects (e.g. broken wire).

        11. As soon as possible, report any potential FOD to the appropriate supervisor if it cannot be corrected immediately.

        12. Keep all work areas clean and free of debris.

        13. Make a thorough check of the work area after completing each task.

        14. Keep all areas free of litter. Although performing another task, immediately pick up litter whenever seen.


      4. Responsibilities

        The following staff members will carry out specific operating procedural responsibilities for FOD prevention

        1. Base Manager or Lead Pilot

          1. Make sure FOD control signs are highly visible at the entrance to the flight line and maintenance areas.

          2. Ensure base personnel check their area of responsibility at least once a day.

          3. Periodically inspect and supervise the FOD prevention program.

          4. Ensure all newly assigned personnel are briefed on the importance of FOD prevention.

          5. Ensure customer supported personnel are briefed on the importance of FOD prevention.


        2. Base Maintenance Manager or Lead Mechanic

          1. Incorporate FOD prevention, a “Clean as You Go” Policy, in all maintenance training.

          2. Ensure all individual maintenance areas follow a “Clean as You Go” Policy. Whenever warranted by adverse conditions or trends, hazardous procedures or other inadequacies of the FOD prevention effort, recommend appropriate corrective measures.

          3. Ensure the immediate area around each aircraft is cleaned after maintenance procedures are complete, to ensure the removal of all debris (such as safety wire, paper and rags).

          4. Ensure each employee completes the following practices at the end of each workday:

            • Inventory tool boxes after each maintenance operation to account for all tools.

            • Turn in special tools.

            • Cap all oil and fuel lines.

            • Dispose of used cans of lubricants.

            • Place covers or caps over those items susceptible to FOD.

            • Cover all common plugs and electrical connections.


        3. Individual Employees

          1. Maintain a “Clean as You Go” Policy.

          2. Clean work area before leaving.

          3. Control all debris, tools, hardware, and consumables.

          4. At specific intervals, account for all tools, hardware, and equipment.


  3. PARTS AND EQUIPMENT CONTROL

    1. Parts and Components

      For all maintenance, parts shall be procured through the Maritime Helicopters Inc. 145 Repair Station. Damaged or suspected unapproved parts shall be returned to the Maritime Helicopters Inc. 145 Repair Station and the Parts Manager, Director of Maintenance, and Chief Inspector will be notified.

      All spare parts and components shall be preserved in accordance with the manufacturer’s recommendations or standard procedures. The procedures used will be methods appropriate to the parts or units to assure protection until the part or unit is placed into service.

      Parts or consumable items containing hazardous materials will be packaged accordingly. Material Safety Data Sheets are available as required in the main Fairbanks hangar and also as needed at all other locations.

      All parts removed from service must be preserved in the same manner in order to prevent corrosion damage during shipment and meet shipping requirements.

      All parts shipped to or from a field location are packaged, boxed, or placed on stands, as necessary, to prevent shipping damage or damage from the elements.

      All parts received at a field location will be inspected by the technician at that location. The technician will inspect the part to ensure the part was packaged correctly and was not damaged during shipment. The technician will ensure the part number and serial number match up with the documentation that came with the part.

      All documentation and paperwork that came with a part will be sent to the Records Department along with the appropriate log page after installation. All parts shipped from a field location will have all required documentation completed.


    2. Parts Request Policy

      1. Procedures

        Parts Requisition Forms may be filled out by mechanics or the Inventory Manager and must be completed for all parts or consumable items to be ordered. All parts requests must be approved by either the Director of Maintenance or the Director of Operations.

        1. When to Create a Parts Requisition Form

          • When stock of an item is low or insufficient for upcoming maintenance needs.

          • When a part needs to be special-ordered for maintenance purposes.


        2. How to Fill Out a Parts Requisition Form

          1. Confirm accuracy of part number. If you have an alternate number available, make note of that as well.

          2. Use manufacturer nomenclature to describe part, whenever possible.

          3. Note the tail number for which this part is being ordered, if applicable.

          4. If ordering parts that will be split between a specific tail number and stock, enter them on separate lines.

          5. When writing down the reason, try to be specific. For example, “worn beyond limits” is better than “broken”.

          6. Select a priority!


      2. Submission Procedures


        Homer

        1. Once form is filled out, mechanic should hand-carry it to the Inventory Manager. In turn, the Inventory Manager will get with either the Director of Maintenance or Director of Operations for approval.

        2. After parts request is approved the Inventory Manager will fill order.


        Everywhere Else

        1. If Internet access is available, requesting mechanic may complete a fillable PDF version of the Parts Requisition Form and email it to mhiparts@maritimehelicopters.com. This distribution email will automatically be sent to both the Director of Maintenance and Director of Operations.

        2. If Internet is unavailable, requesting mechanic should call the Homer office and place their Parts Request over the phone with the Inventory Manager who will then complete a paper Parts Requisition Form.

        1. Fairbanks Ordering Procedures

          • A Parts Requisition Form must have been created and submitted to the Fairbanks Maintenance Lead, Director of Maintenance or Director of Operations for approval.

          • After approval, the Fairbanks Inventory Manager may begin searching for the required part(s).

          • Once the part(s) have been found and vendors have provided quotes, those quotes must also be submitted to the Fairbanks Maintenance Lead (orders under $1000) or Director of Operations (orders over $1000) for a second approval.

          • After the quote is approved, the Fairbanks Inventory Manager will generate a Purchase Order (PO). The Fairbanks Inventory Manager must give this PO number to the vendor when ordering their parts.

          • Packing lists and other paperwork not related to serviceability must be mailed to Homer every Friday for processing.


      3. Purchasing Policy

        These procedures assume that a mechanic has already followed the proper procedure for submitting a parts request outlined previously. If the parts request is for Homer, Kenai, Kodiak, or Akutan-based aircraft or inventories, the part will be located and ordered by the Homer Inventory Manager.


        If the parts request is for Fairbanks or any one of the Alyeska Pump Stations, the part will be located and ordered by the Fairbanks Inventory Manager. Packing lists and other paperwork not related to serviceability must be mailed to Homer every Friday for processing.


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    3. Precision Measuring and Test Equipment

      Test and measurement equipment is checked for accuracy at periodic intervals established by usage, purpose, and stability of the equipment or the manufacturer’s requirements. The Chief Inspector maintains calibration data about

      m. equipment. The individual technician’s personal test and measurement equipment has the same accuracy check requirements as Maritime Helicopters equipment.


      The Inspection Department shall maintain information about Maritime Helicopters and personal test equipment. Leased or rented equipment shall be inspected by the Inventory Administrator upon receipt for shipping damage, completeness, and current calibration if required.


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      The Chief Inspector shall ensure test and calibration verification of precision measurement equipment is performed within periods designated by the manufacturer or industry standards. The Chief Inspector shall inspect Reports of Calibration provided by the calibration facility to ensure traceability, accuracy, and acceptability.


      Maritime Helicopters and the technician’s personal equipment that can be checked by Maritime Helicopters Part 145 Repair Station shall be sent to the appropriate shop (Avionics for electrical and Overhaul for mechanical) with the calibration verification sheet maintained by the Inspection Department.


      On equipment for which Maritime Helicopters does not have the capability to inspect, the inspection and calibration verification will be performed by an authorized inspection facility or the equipment manufacturer.


      If calibration is out of tolerance or cannot be verified, the equipment will be removed from service until repaired or replaced.


      Equipment not checked for accuracy shall be labeled “Accuracy Unverified”. The equipment shall not be used to determine the airworthiness of aircraft or aircraft components. Seldom used equipment or equipment which requires calibration prior to use shall be labeled “CBU”. This equipment shall not be used to determine the airworthiness of aircraft or aircraft components until calibrated. The Chief Inspector shall maintain a calibration record on “CBU” items.


      Maintenance technicians are responsible for informing the Chief Inspector when they acquire new personal test or measurement equipment which requires calibration verification. The Chief Inspector will enter the equipment into the measuring and test equipment listing and, if necessary, route it to the proper shop for initial calibration verification.


  4. SAFETY PROGRAM

    1. Safety Philosophy

      Maritime Helicopters is committed to the attainment of the highest level of safety in the accomplishment of our corporate mission. It is our goal to provide a safe and healthy working environment for all of our team members and, in doing so, to support state and federal laws regarding safety. Our intention in making this strong commitment is to eliminate injuries to our employees and accidental damage to equipment and/or property. It will be understood that team members of all levels of the company will be safety committee members.


      The scope of the Maritime Helicopters’ safety program includes all aspects of company practice; in flight, in the performance of maintenance; on the ramps; on the helipads; in our offices and fire prevention in every environment in which we work.


      Responsibility for implementing the safety program rests with the Maritime Helicopters Safety Officer, Officers, base and aviation safety managers, managers and supervisors at every level. That responsibility brings with it the obligation and authority to actively promote the safety program company-wide.


    2. Program Elements

      The following elements comprise the core elements of the Maritime Helicopters’ Safety Program. Programs will be added, deleted or changed to meet current organization and operational mission requirements.


      • Management-leadership commitment.

      • Continual Improvement through Training, Review, and Management of Change

      • Maritime Helicopters’ Safety Management System Manual

      • Emergency Response Manual and ERP Planning

      • Risk Management System (Hazard Identification, Reporting, Evaluation and Control)

      • Health, Safety, & Environmental Manuals and Injury Reporting

      • Quality and Safety Audits through the Internal Evaluation Manual/Checklists

      • Accident and Incident Reporting and Investigation with Root Cause and Trend Analysis

      • Safety Communication and Awareness


    3. Non-Punitive Investigation Policy

      Maritime Helicopters strongly desires to learn from all incidents, occurrences and errors made, in order to improve our systems and enhance safety. To promote and encourage the uninhibited open and honest sharing of information, all personnel are advised that no disciplinary action will be taken against any person who makes an unintentional error, even if that error results in an incident or other occurrence. Even at-risk errors (negligence) will be treated as a learning opportunity, both for the individual who made the error and the company. Only exceptional cases involving recklessness will result in a disciplinary outcome.


      All personnel are therefore encouraged to participate openly and honestly in the investigation process, without the need to protect or “cover” for a co-worker who has made an error. If such an error involves a violation of regulations, MH management will make every effort to protect all employees involved from certificate action and civil penalties by assisting employees with ASRS reporting, and by developing voluntary disclosures to Civil Aviation Authorities that emphasize organizational deficiencies rather than blaming an employee. This course of action protects both the company and the individuals involved in the violation.


      NOTE: This policy will not apply to those personnel who have behaved in a “reckless” or illegal manner, or who have committed a series of human errors that indicate a general lack of care and professionalism.


    4. Vehicle Safety

      1. Policy and Procedures

        The safety and well-being of Maritime employees our customers is of critical importance to our company. We have a responsibility to protect ourselves, and our customers on the road as well as in the air. Employees that are required to drive on company business will consistently apply the following procedures and checklists.

        • All employees who drive company vehicles will maintain a current, valid driver’s license.

        • All employees are required to wear seatbelts at all times while in moving vehicles on company business whether they are the driver or a passenger.

        • The use of handheld cell phones for talking or texting while behind the wheel of a moving vehicle while on company business is strictly prohibited.

        • Other distracted driving activities are strongly discouraged.

        • Use of alcohol, drugs, or any substances, including certain over-the-counter cold remedies that in any way impair driving ability are prohibited.

        • All employees are expected to follow all driving laws and safety rules such as adherence to posted speed limits and directional signs, use of turn signals and avoidance of confrontational or offensive behavior while driving.

        • Employees and their passengers are prohibited from riding in any part of the vehicle not specifically intended for passenger use.

        • All driving violations and parking violations will be promptly reported to the company as well as local law enforcement as it applies

        • Employees who are driving within the Trans-Alaska-Pipeline-System (TAPS) will adhere to all rules set forth in posted and online Alyeska Pipeline Service Company driving procedures.

        • Employees who are driving on company business beyond one hour (driving time) from their place of work will file a verbal or written trip plan with their immediate supervisor.

        • Vehicle Safety Checklists included in this section will be placed in all company vehicles when the vehicle is placed in service and periodically reviewed. It should be review prior to all long distance driving within the state.

        • Employees will strictly adhere to the Accident Reporting procedure contained in this section.

        • Employees will review and amend RISK ASSESSMENT for Alaska Driving as necessary before all distance driving within the state.


      2. Designated Company Drivers

        Individuals hired specifically as CDL drivers and personnel whose supervisor recommends training will undergo a Defensive Driving Course within thirty (30) days of his/her hire date.


      3. Traffic Violations

        While driving a company vehicle, if an employee receives a traffic violation, they MUST report the violation to the Quality & Safety Department.


      4. Accident Reporting Procedures

        In the event of an accident while driving a Company owned vehicle, there are issues each driver must be aware of, notifications he/she must make and several steps to follow as identified below:


      5. Issues Drivers need To Know

        NEVER ADMIT FAULT.

        Aid the injured as you are able and to the greatest extent possible and protect property from further damage.


      6. Notifications Drivers Need To Make

        • Notify the nearest Police, or State Trooper office (usually this can be accomplished by calling 911).


        • Notify the Quality & Safety Department and your Supervisor immediately.

        • Notify the insurance company listed in the automobile insurance identification card in the vehicle.


      7. Steps Drivers Must Follow

        • DO NOT discuss the accident with anyone other than the Police, or State Trooper personnel.

        • DO NOT “volunteer” information concerning the accident. Let the authorities ask the questions.

        • DO NOT argue, threaten or place blame.

        • Remain calm. Be courteous and respectful.

        • Exchange insurance and other relevant information, including name, address, and phone number with the other individual(s) involved in the accident. Also exchange company names and company phone numbers if applicable.

        • Obtain names, addresses and phone numbers of all injured persons (if possible) and the same information from witnesses (if any).

        • Cooperate fully with Police, or State Trooper personnel by providing truthful and accurate answers to questions. At the end of the investigation, ask for a copy of the preliminary report or for the report number if the report is not provided.

        • Sketch a diagram depicting the relationship of the roadways and vehicles at the time of the accident. Show measurements if possible.

        • Take photos of the accident scene if a camera is available.


    5. PPE

      Managers shall ensure that each affected employee uses appropriate eye or face protection when exposed to eye or face hazards from flying particles, molten metal, liquid chemicals, acids or caustic liquids, chemical gases or vapors, or potentially injurious light radiation


  5. APPENDICIES

    1. Appendix A - Forms

      1. Shelf Life Audit

        Items having a shelf life shall be monitored on a monthly basis utilizing the Maritime Helicopters check list. Any items, other than components or parts, exceeding their shelf life shall be removed from serviceable stock and disposed of properly. Components or parts that have exceeded allowable shelf life will be tagged “rejected” and separated from serviceable stock.



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      2. Maritime Helicopters Air Carrier Certificate



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      3. Vehicle Safety Checklist

        Company vehicles shall be checked at the beginning of each hitch to assure that all parts, equipment and accessories are free of damage and in safe operating condition. A copy of the Vehicle Safety Checklist (below) should be in all vehicles. Report all defects to the responsible department manager or the individual responsible for the vehicle. Correct all defects before the vehicle is placed in service.



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      4. Weight and Balance


        Weight and Balance.JPG


      5. Maritime Helicopter Log


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      6. Engine Trend Chart


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      7. Compliance Action Notice


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    2. Appendix B - MELS


      These documents each have their own List of Effective Pages and Numbering System.


      No attempt will be made to include these in the LOEP’s of the General Maintenance Manual.


      1. Bell 206/407 Series MEL



        BELL 206/407 SERIES


        (Place a current copy of the Bell 206/407 MEL behind this page)


        For online users of this GMM, the above title is hyperlinked to the most current Maritime Helicopters FAA approved 206/407 MEL


      2. BO-105 MEL


        AHD BO-105 SERIES



        (Place a current copy of the AHD BO-105 SERIES MEL behind this page)


        For online users of this GMM, the above title is hyperlinked to the most current Maritime Helicopters FAA approved BO-105 MEL


      3. Bell 412 MEL



        BELL 412 MEL


        (Place a current copy of the Bell 412 SERIES MEL behind this page)


        For online users of this GMM, the above title is hyperlinked to the most current Maritime Helicopters FAA approved Bell 412 MEL


      4. Non-Essential Furnishings (NEF)


NON-ESSENTIAL FURNISHINGS (NEF) PROGRAM


(Place a current copy of the Non-Essential Furnishings Program (NEF) behind this page)


For online users of this GMM, the above title is hyperlinked to the most current Maritime Helicopters NEF Program


    1. Appendix C - AAIP’s


      Each of these documents each have their own List of Effective Pages and Numbering System.


      No attempt will be made to include the contents on the LOEP’s of the General Maintenance Manual.


      1. Bell 206L Series


        BELL 206L SERIES AAIP


        (Place a current copy of the Bell 206L CAMP behind this page)


        For online users of this GMM, the above title is hyperlinked to the most current Maritime Helicopters FAA approved 206L CAMP


        NOTE: The BELL 206L SERIES AAIP is a stand-alone document and has its own List of Effective Pages and Numbering System. No attempt will be made to include the contents on the LOEP’s of the General Maintenance Manual.


      2. Bell 407 Series



        BELL 407 SERIES AAIP


        (Place a current copy of the Bell 407 AAIP behind this page)


        For online users of this GMM, the above title is hyperlinked to the most current Maritime Helicopters FAA approved 407 AAIP


        NOTE: The BELL 407 SERIES AAIP is a stand-alone document and has its own List of Effective Pages and Numbering System. No attempt will be made to include the contents on the LOEP’s of the General Maintenance Manual.


      3. BO-105 Series


        AHD BO-105 SERIES AAIP


        (Place a current copy of the BO-105 AAIP behind this page)


        For online users of this GMM, the above title is hyperlinked to the most current Maritime Helicopters FAA approved BO-105 AAIP


        NOTE: The AHD BO-105 SERIES AAIP is a stand-alone document and has its own List of Effective Pages and Numbering System. No attempt will be made to include the contents on the LOEP’s of the General Maintenance Manual.


    2. Appendix D - Special Flight Program


      SPECIAL FLIGHT PERMIT PROGRAM


      A Special Flight Permit is required in order to operate an aircraft that does not meet all applicable airworthiness requirements.


      If there is any questions as to whether or not a Special Flight Permit is required for further operation the Director of Maintenance, Chief Inspector or Fairbanks Maintenance Lead must be contacted telephonically, by text or email.


      Any aircraft that will require operations under a Special Flight Permit will be in accordance with MHI Special Flight Permit Program.


      NOTE: The Special Flight Permit Program is a stand-alone document and has its own List of Effective Pages and Numbering System. No attempt will be made to include the contents on the LOEP’s of the General Maintenance Manual.


    3. Appendix E - Bell 412 Series CAMP


      BELL 412 CAMP


      (Place a current copy of the BELL 412 Continuous Airworthiness Maintenance Program behind this page)


      For online users of this GMM, the above title is hyperlinked to the most current Maritime Helicopters FAA approved BELL 412 CAMP Procedures, Inspections and Schedules


      NOTE: The BELL 412 Continuous Airworthiness Maintenance Program is a stand-alone document and has its own List of Effective Pages and Numbering System. No attempt will be made to include the contents on the LOEP’s of the General Maintenance Manual.


    4. Appendix F - Part 135 Training


      PART 135 TRAINING PROGRAM


      (Place a current copy of the MHI Part 135 Maintenance Training Program behind this page)


      For online users of this GMM, the above title is hyperlinked to the most current Maritime Helicopters FAA approved Part 135 Maintenance Training Program


      NOTE: The Part 135 Maintenance Training Program is a stand-alone document and has its own List of Effective Pages and Numbering System. No attempt will be made to include the LOEP’s of the General Maintenance Manual.


    5. Appendix G - Contract Maintenance Providers


      (Place a current copy of the MHI Contract Maintenance Providers behind this page)


      NOTE: The Contract Maintenance Providers is a stand-alone document and has its own List of Effective Pages and Numbering System. No attempt will be made to include the LOEP’s of the General Maintenance Manual.


    6. Appendix H - Tool Control Program


TOOL CONTROL PROGRAM


(Place a current copy of the MHI Tool Control Program behind this page)


For online users of this Tool Control Program, the above title is hyperlinked to the most current Maritime Helicopters Tool Control Program.


NOTE: The Tool Control Program is a stand-alone document and has its own List of Effective Pages and Numbering System. No attempt will be made to include the LOEP’s of the General Maintenance Manual.